Privacy Policy

Last updated August 2026.

What we collect

• Order information: name, billing and shipping address, email, phone, and payment confirmation. We never see or store full card numbers.
• Marketing: your email address and preferences, if you opt in.
• Device information: browser, device type, pages viewed and referring site, collected through cookies and analytics.

Why we collect it

To fulfil and ship your order, provide support, prevent fraud, and — only if you opt in — send you email about products and seasonal stock.

Who we share it with

• Shopify, our ecommerce platform, and our payment processor
• Our fulfilment partner, to ship your order
• Analytics and advertising providers, to measure and target advertising

We do not sell your personal information.

Cookies and advertising

We use cookies and advertising pixels to understand traffic and measure ads. You can block cookies in your browser, though parts of the store may stop working.

Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it. Email support@castbelow.com. Depending on where you live you may have additional rights under GDPR or CCPA.

Retention

We keep order records as long as required for tax and accounting, and marketing data until you unsubscribe.